At Premier Weight Loss Management LLC, we are committed to your satisfaction. This policy outlines our return and refund procedures for products and services. Please read carefully to understand your rights and our procedures.
To be eligible for a return or refund, the following conditions must be met:
Follow these steps to initiate a return:
Call us at +1 (574) 540-9848 or email thomashilbert@weightlosssmanagement.com to request a return authorization number.
Package the item securely in its original packaging. Include your receipt and the return authorization number.
Send the package to our office address. We recommend using a trackable shipping method. Return shipping costs are the responsibility of the customer unless the return is due to our error.
Once we receive your return, we will inspect the item and process your refund within 5-7 business days.
Refunds will be issued to the original payment method used for purchase:
Processing time: 5-7 business days
Processing time: Immediate refund
Processing time: 7-10 business days
Processing time: Immediate credit
Please allow up to 10 business days for the refund to appear in your account after we process it. The exact timing depends on your financial institution.
The following items cannot be returned or refunded:
If you receive a damaged or defective product, please contact us immediately at +1 (574) 540-9848. We will arrange for a replacement or full refund at no additional cost to you. Please provide photos of the damaged item when reporting the issue.
If you have questions about our return policy or need assistance with a return, please contact us:
Our team is here to help. Contact us for assistance with your return.
Contact SupportOr call us at +1 (574) 540-9848